Solving the Talent Shortage

Build, Buy, Borrow and Bridge

In the digital age, technology is transforming how work gets done, creating new roles that require new skills. At the same time, organizations are increasing headcount in 42 of the 43 countries and territories that we survey and many markets are nearing full employment. As a result, talent shortages are more acute than they have been for decades.


• How much difficulty are you having filling roles compared to last year?
• Which skills – hard skills and human strengths – are the most difficult
to find, and why?
• What are you doing to solve talent shortages?

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We found that more employers than ever are struggling to fill open jobs. Forty-five percent say they can’t find the skills they need, and for large organizations (250+ employees) it’s even higher, with 67% reporting talent shortages in 2018.

Visit the 2018 Talent Shortage Survey Microsite

Every industry is impacted. From manufacturing to mining, transport to trade, employers cannot find the people they need with the right blend of technical skills and human strengths. Keeping pace in this Skills Revolution demands faster, more targeted upskilling and talent management than ever before. It’s time for a new approach to the big talent problem: it’s time to build, buy, borrow and bridge to ensure we have the in-demand skills for today and tomorrow.

As global workforce experts, we find work for millions of people every year across 80 countries and territories, helping hundreds of thousands of companies attract, assess, develop and retain right-skilled workers. This report combines our unique insight with 12 years of data from our global talent shortage survey, the largest human capital study of its kind. It provides practical solutions to help employers understand the skills they need, identify the greatest potential and find the best talent for the digital age.

Download the Global Infographic