Introduction to 2019 Total Workforce Index™

Becky Frankiewicz, President, ManpowerGroup North America

from Becky Frankiewicz…

In a digital-first global economy, skilled talent is the new currency for business and economic growth. The competitive, economic and regulatory landscapes continue to shift at rapid pace, while new waves of technologies create demand for new skills. In today’s complex and unpredictable business environment, technological disruption opens new opportunities for businesses to grow and create value, provided they have the skilled workforce needed to remain competitive today and tomorrow.

Through the right combination of data and insight, organizations can ensure their workforce strategy is aligned to their business strategy. Just as the Gross Domestic Product (GDP) of a market is used as an economic indicator for measuring the size and performance of an economy, the Total Workforce Index™ can be used as an indicator of workforce potential and the availability of the best, most diverse talent and in-demand skills in each market.

The Total Workforce Index™ has been available for six years and evolved to incorporate new factors, from tax policies to workforce mobility. Industry leaders from fast-moving consumer goods to advanced manufacturing are customizing the tool to evaluate their global footprints, restructure their workforces and identify the right blend of contingent and permanent workers.

The combination of data and insight can help organizations prioritize their unique and most pressing workforce needs by answering questions, such as “Where can I find skilled workers as my organization moves to automated processes?” and “Where should we put our next call center?”. The Total Workforce Index™ is the only index of its kind that analyzes over 100 factors across 76 markets for a comprehensive and comparative view of four key factors: Workforce Availability, Cost Efficiency, Workforce Productivity and Regulation.

As the global economic environment continues to be uncertain and employees’ expectations of work evolve, the Total Workforce Index™ helps companies make data-based decisions and compete in a talent-scarce global economy.

Becky Frankiewicz

President, ManpowerGroup North America

How to Leverage the Total Workforce Index™ for Workforce Planning

Just as the Gross Domestic Product (GDP) of a market is used as an economic indicator for measuring the size of an economy and how it’s performing, the Total Workforce Index™ may be used as an indicator of workforce potential. Total Workforce Index™ rankings provide important perspectives and insights that can influence organizations’ short- and long-term workforce planning strategies. The rankings help to address critical planning questions, such as:

  • Where are the best locations to find workers with the skills needed as technology advances?
  • Which markets are best suited for automation?
  • What factors should organizations consider as they choose a new call center location?
  • How can TWI enable organizations to plan workforce mix by city, province, state and/or country?
  • What is the impact of shifting regulations and changing wages in a specific location?
  • Where will flexible work schedules have the greatest impact?

A custom TWI index from ManpowerGroup provides organizations with deeper insights based on the factors most important to their business.